
I spent three days in Austin this week at the IMN property management conference. I sat on two panels. I also spent a lot of time in the hallway talking to people who run everything from a couple hundred rentals to twenty thousand.
We talked about AI. We talked about maintenance and keeping good tenants. But one topic came up in every single conversation, and that was application fraud.
It’s not a new problem. What’s new is how good the fakes have gotten.
What Does Rental Application Fraud Look Like Now?
Five years ago, a fake pay stub was pretty easy to catch. The font was wrong. The math didn’t add up. The company name didn’t exist. The applicant was betting you were too busy to look close.
That’s over. Today someone can type a few lines into an AI tool and get a pay stub with the right year-to-date totals, the right tax withholding, and a real company logo. They can get a bank statement to go with it that shows twelve months of deposits matching that pay stub to the penny. Everything lines up. Honestly, the fakes often look cleaner than the real documents honest people send us.
The numbers back this up. A survey from the National Multifamily Housing Council found that more than 93% of property managers ran into application fraud in the past year. That was up about 40% from the year before. And close to one in four eviction filings over a three-year stretch traced back to a fake application. When you add up lost rent, court costs, damage, and turnover, the average eviction runs $10,000 to $20,000.
As a property manager the only power we have is to simply decline the application. We should at the very least have a place to report these fraudsters.
Why the Law Protects Banks But Not Landlords
Daniel French runs Northpoint, one of the bigger property management companies in the country. He said something on stage in Austin that I can’t stop thinking about. Fraud on a rental application should be treated as a serious crime.
Think about it. If you hand a fake pay stub to a bank to get a loan, that’s a crime and the DA will treat it like one. Hand the same fake pay stub to a landlord, and what happens? You get a free house for four to six months. The worst outcome is an eviction on your record.
On paper, Texas already has laws for this. Penal Code 32.21 says forging a document to cheat someone is a Class A misdemeanor, and it becomes a felony if the document is a contract. Section 32.46 covers tricking someone into signing a document, which is exactly what a fake pay stub does when it gets you a lease.
But in real life, the only luck we have had is when the tenant is already in the house and we have fake cashiers checks. Again this only becomes and issue if the bank has a problem. Us independent business owners are left out of the protection of legal enforcement.
Here’s what bugs me most. The people who get hurt aren’t the big companies with a legal department. It’s the retired couple in Southlake with two rentals. It’s the engineer in Plano who kept his first house when he moved up. When a fake applicant costs one of them $20,000, that’s their whole year of cash flow. Gone. And there’s no real way to get it back.
I don’t have a bill written up to fix this. But I think every landlord in Texas should be saying this out loud to their state rep, and to NARPM, until somebody listens.
Ready to experience quality management services?
Call (817) 491-2553 or email office@mccawpm.com for a no-obligation rental analysis.
Get a Free Rental AnalysisHow Do You Catch Fake Pay Stubs and Bank Statements?
Here’s what works for us. There’s no single tool that does it all.
Stop trusting the paper. Check the source. A pay stub is just a claim. To verify it, call the employer at a phone number you found yourself, not the one written on the application. Or use a service where the applicant logs into their own payroll or bank account and the numbers come straight from the source. If someone won’t connect their account and can only send you PDFs, that doesn’t mean you reject them. It means they move to the front of the line for a phone call.
Run the documents through fraud software. Tools like Snappt and Western Verify look at the file itself. They spot editing marks, reused templates, and details in the file data that don’t match up. This catches a lot of fakes that look perfect to a person. But it’s not enough on its own. A document built from scratch by AI has no edit marks to find. That’s why the first step matters more.
Make every document tell the same story. The employer on the pay stub should match the employer on the credit report. The deposits in the bank statement should match the take-home pay on the stub, on the right dates. The addresses on the credit report should match the past landlords they listed. Fraudsters usually get one document perfect and forget that the other three have to agree with it.
Call the old landlord. Then check that they’re really the landlord. A phone number that goes to a buddy is the oldest trick around. Look up the property on the county appraisal site. That’s TAD for Tarrant County, DCAD for Dallas, and Collin CAD and Denton CAD for those counties. Make sure the person you’re calling actually owns the place.
Do the same thing for everyone. Fair Housing law isn’t optional. The fastest way to get sued is to check some applicants harder than others. Write your screening rules down. Apply them the same way to every single application. Keep a record that you did.
What does one bad tenant actually cost? Say you own a rental in Fort Worth or Keller that rents for $2,400 a month. A fake applicant moves in, stops paying in month two, fights the eviction, and finally leaves in month six. You’re out about five months of rent. Add court and attorney fees. Add a make-ready that’s usually worse than normal. You’re looking at $10,000 to $20,000 before you’ve even re-rented it.
Now compare that to what the house makes you. A lot of rentals like that clear $6,000 to $8,000 a year after expenses. So one bad application erases two or three years of profit.
That math is why we treat screening as the most important thing we do. Everything else we do, the maintenance, the marketing, the accounting, only works if the right person is in the house.
The Good News
I don’t want to leave you with only the bad news. The other half of what I saw in Austin was encouraging. There’s income verification that pulls straight from payroll companies. There are ID checks that match a live selfie to a driver’s license. There’s fraud software that learns from every fake it catches. Two years ago most of this was expensive and clunky. Now it’s within reach for anyone who takes their rentals seriously.
The fraudsters are using AI. We have to use it too. We came home from Austin with a list of things to tighten up, and we’ll keep tightening.
If you own a rental anywhere in North Texas and want to know exactly how we screen, call the office. I’ll walk you through it whether you ever hire us or not. And if you’ve been burned by application fraud, I want to hear about it. Those stories are how this problem finally gets taken seriously.
About the Author
Kyle McCaw is the founder and broker of McCaw Property Management in Keller, Texas. He’s managed rental homes across Dallas–Fort Worth since 2002 and wrote The DFW Landlord Survival Manual.
Frequently Asked Questions
Is lying on a rental application a crime in Texas?
Yes, on paper. Using a fake pay stub or bank statement can fall under Texas Penal Code 32.21 (forgery) or 32.46 (getting a document signed by deception). But these cases almost never get prosecuted. Most landlords are left with eviction as their only option.
How can a landlord tell if a pay stub is fake?
Don’t trust the paper. Call the employer at a number you looked up yourself, or use a service that pulls income straight from payroll. Then check that the employer matches the credit report and the deposits match the bank statement.
How much does a fake tenant cost?
Industry numbers put the average eviction at $10,000 to $20,000 once you count lost rent, legal fees, damage, and turnover. On a typical DFW rental, that’s two to three years of profit.
Can I turn down an applicant who won’t connect their bank or payroll account?
You can make verification part of your written screening rules, as long as you apply it to every applicant the same way. Talk to a Texas real estate attorney before you adopt the policy, and keep records showing you apply it evenly.
Ready to experience quality management services?
Call (817) 491-2553 or email office@mccawpm.com for a no-obligation rental analysis.
Get a Free Rental Analysis