Owner Draws and Statement
At McCaw Property Management, we handle statements and distributions with a thorough financial process rather than a set schedule. During the first 10 to 12 business days of each month, we collect rent from tenants, which can take up to seven business days to clear while addressing any non-sufficient funds or delinquencies. We also pay vendors, utility bills, HOA fees, and other owner expenses before posting and paying management fees. Once these steps are completed, we reconcile accounts to ensure accuracy. All rent distributions and statements are finalized within the month rent is collected, allowing us to manage your property’s finances diligently. If you have any questions, please feel free to reach out. Thank you for trusting McCaw Property Management.
HOA
If your property is in an HOA, please provide the HOA name and contact information. We strongly recommend, you notify the HOA to direct bills and violation notices to our office and we will pay the bills and they will be charged to your account, and we will notify the tenants of any violations.
Security Deposit Policy
The tenant has the option to pay a refundable cash security deposit or elect to pay a nonrefundable fee in lieu of a deposit to the Property Manager. This fee is paid in exchange for the Property Manager’s guarantee to the Owner against tenant damages or unpaid rent. The fee is not a deposit, does not belong to the Owner, and is retained by the Property Manager as compensation for assuming that financial risk.
Repair Requests
Tenants are required to submit all repair requests through their portal. You will be notified when a request is submitted but there will be no action needed on your part unless approval is required for jobs that exceed $400.00. Please note, if a repair is to be charged to the tenant, it will appear on your statement as the vendor has to be paid and then it will be charged to the tenant for reimbursement to you.
Rekeying of Property
Per Texas Property Code 92.156 , all properties will be re-keyed and brought to code at the expense of the Owner within 7 days of move-in. All properties must be brought to code to include keyless locks.
Tenant Payments
The first full month’s rent is due the day of move in. The tenants are charged a pro-rated rent the second month of the lease (if they move in any day other than the 1st of the month). Please note, after leasing fees, locks or any make ready repairs, you may not receive full payments until the third month of the lease.
City Rental Inspections
If your property is located in a city that requires a rental inspection, please be sure the property is registered with the city so that inspections can be ordered.